Seller information
What JHBX does, what you do, and how money and orders flow.
Application and approval
- You apply with your store, contact and retail area details.
- JHBX reviews every application; we may request more information.
- Approval creates your merchant record and opens portal access. Submitting alone does not.
- Applications can be rejected or suspended, with a reason recorded.
Listings and moderation
- You list products against the shared marketplace categories.
- New listings are reviewed before they appear to customers while approval is switched on.
- Rejected listings return with a moderation note so you can fix and resubmit.
- You control price, stock, variants and wholesale minimums.
Orders and fulfilment
- A customer basket becomes one master order, split into a merchant order per store.
- You only see your own merchant order — never another merchant's.
- You confirm stock, prepare, then mark ready for collection.
- Collection and delivery sit outside JHBX with the logistics partner.
Commission and settlement
- Commission is calculated and stored on every merchant order.
- Your net amount is visible per order in the portal.
- No payment provider is live yet, so no payouts have been processed.
- Subscription and settlement terms will be published before they are charged.
Verification
- Verified status is granted by JHBX after checks — it cannot be self-claimed.
- Demo stores in this environment are not verified.
- Verification can be withdrawn if a store breaches marketplace rules.